Twitter: A multilingual meeting point of news, politics and interests in times of crisis

A Walk Of Life

An analysis of Twitter communications relating to Employment, Social Affairs and Inclusion policies managed by the European Commission in 2012

This is the subject of my MA research project, which I carried out between September 2012 and June 2014.

This blog article consists of a study summary and conclusions. A presentation with the key study elements is attached to the article.

I can share the full report. Feel free to contact me and ask for a copy.

Summary of the study

This report describes a research project that focused on analysing the communication content of the Employment, Social Affairs and Inclusion policies managed by the European Commission through its specialised department, Directorate-General for Employment (DG EMPL), and László Andor, the Commissioner responsible for the policies, on Twitter in 2012.

In addition to an introduction to social media and Twitter, and a literature review, the report describes the activities of…

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3 Responses to Twitter: A multilingual meeting point of news, politics and interests in times of crisis

  1. crademan says:

    Dear Petru,

    Maria’s research is very interesting. I’m one of those who have not adopted Twitter. I like Facebook because of the photos that my adult children post, and the way that it links me with friends. I like to read blogs about topics that interest me, and very much enjoy exchanging emails with friends and family.

    But I don’t have a Twitter account & didn’t know that government agencies are actively using Twitter to communicate with citizens. Maria has taught me that Twitter is a growing communication media in European society. I’ve learned something new today!

    Thanks for sharing, Christine

    • Hello Christine,

      Thank you very much for your kind comments! They made my day! I’m glad that you enjoyed reading the blog post. I would say that Twitter communication is much more developed in the US than in Europe, according to scholars. You can be surprised but many worldwide institutions use less phone and email assistance to their clients and more and more social media. They closely monitor the social media channels because their online reputation depends on the users’ reactions. I personally use Twitter a lot and I’m impressed with the quick reactions of both individuals and organisations.

      Thank you again for reading! Warmest greetings from Brussels 🙂

    • petrudumitru says:

      Dear Christine,

      Thank you for taking the time to read this piece of work. Twitter as a social media platform changed the way we communicate and the platform novelties led Maria to choose such a research project. We saw her struggling to find suitable solutions while exploring a number of research methods and software tools. We are glad she made it and we hope her work would be a modest contribution to the research in the field.

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